Answers to Common Questions
The following answers address common enquiries about financial products, business partnerships and contacting the company.
How can I enquire about a financial product?
Use the Contact Us page or the official email address. Share the category you are interested in and a safe way to reach you.
Does submitting an enquiry guarantee approval?
No. An enquiry is not a sanction or offer. Any decision depends on assessment and the relevant terms.
Which loan categories are described on this website?
Personal, business, housing, property-backed and two-wheeler financing categories are described for information. Actual availability should be confirmed.
What information may be needed for eligibility?
Depending on the product, identification, income, bank statements, business information, security documents and repayment capacity may be relevant.
How are interest rates determined?
Rates and other costs depend on the product and applicable assessment. Refer to the relevant official documents for confirmed terms.
Can I repay a loan before its scheduled end date?
Early repayment conditions depend on the specific agreement and applicable rules.
How do I become a DSA partner?
Use the DSA Partner page to express interest. Any onboarding is subject to verification and a written arrangement.
Is a DSA enquiry the same as a partnership agreement?
No. Sending an enquiry does not create a contractual relationship or establish commission entitlement.
How do I raise a complaint?
Use the official company email with the issue and any relevant reference number. See the Grievance Redressal page.
Where can I find corporate details?
The About and Regulatory Disclosures pages show the legal name, CIN, registered office and contact email.
Should I share my OTP or bank password?
No. Never disclose OTPs, PINs or account passwords through general enquiries or to unknown callers.
Can the information on this website change?
Yes. Content may be revised. Confirm current product conditions before entering an agreement.